Privacy Policy

Last Updated: January 2025

Introduction

ZenRivo ("we", "our", "us") operates an educational online store providing informational content about dietary supplements. This Privacy Policy explains how we collect, use, and protect information when you visit our website.

Information We Collect

When you use our website, we may collect the following types of information:

• Contact Information: Name, email address, and any other information you provide when contacting us through our forms
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and navigation patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Cookies: Small data files stored on your device to improve website functionality and user experience

How We Use Your Information

We use collected information for the following purposes:

• Responding to your inquiries and contact form submissions
• Improving website functionality and user experience
• Analyzing website usage patterns and performance
• Ensuring website security and preventing misuse
• Complying with legal obligations

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

We implement Google Consent Mode v2 to respect your cookie preferences for analytics and advertising purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist in website operations (hosting, analytics)
• When required by law or legal processes
• To protect our rights, property, or safety, or that of others

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing the information we hold about you
• Requesting correction of inaccurate information
• Requesting deletion of your information
• Objecting to certain processing activities
• Withdrawing consent where processing is based on consent

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this Privacy Policy or our data practices, please contact us:

ZenRivo
Jl. Mega Kuningan Timur No. 5
Jakarta 12950, Indonesia
Email: [email protected]
Phone: +62 21 739 458 612